Elevated API Errors

Incident Report for Crazy Ant Labs

Resolved

This incident has been resolved.
Posted Jun 14, 2023 - 05:30 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 14, 2023 - 03:39 UTC

Monitoring

Many AWS services are now fully recovered and marked Resolved on their event. We are continuing to monitor the full recovery of all services.
Posted Jun 13, 2023 - 22:00 UTC

Identified

We have identified an issue with Amazon Web Services degraded performance in Lambda and other services that impact our services directly. We will update soon on any progress.
Posted Jun 13, 2023 - 20:14 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Jun 13, 2023 - 20:05 UTC
This incident affected: SFTP To Go (Web Interface, API Requests, SFTP / FTPS, Webhooks), Cron To Go (Web Interface, API Requests, Webhooks, Email Notifications), and Mailer To Go (Web Interface, API Requests).